Service Plans Built to Protect Your Investment

Whether you need help once in a while or want your systems watched around the clock, there's a plan that fits — upgrade any time as your needs grow.

/mo

Basic

No subscription required. When your system needs attention, we're there — billed simply per visit, with no monthly commitment.

Choose Pay As You Go

Onsite Support — Pay As You Go

Onsite service billed at $200 for the first hour and $175 for every additional hour

Remote support is scheduled during normal business hours based on technician availability and will be billed at the standard hourly rate. Typical response time for onsite visit is 3–5 business days.

MOST POPULAR PLAN

$59

/mo

Premium

You contact us when you need help

Unlimited remote support and 24/7 live technician access, so most issues get resolved before they ever disrupt your home.

Get 24/7 Support

Reactive Monitoring & Remote Repair — Remote access and repair upon request

24/7 Phone, Email, Text & Chat Support — Live technician support around the clock

Unlimited Tier One Remote Support — No caps, no hourly billing for remote sessions

Onsite service: $200 for the first hour and $175 for each additional hour

$109

/mo

Enhanced

We monitor your system and look for problems proactively.

Your system is watched around the clock, with issues caught and resolved before you notice them. Includes everything in Premium, plus priority scheduling for the fastest possible onsite response — true white-glove care for your home.

Protect My System

Proactive Monitoring — We monitor your system and troubleshoot issues before they arise

Reactive Monitoring & Remote Repair — Remote access and repair upon request

24/7 Phone, Email, Text & Chat Support — Live technician support around the clock

Unlimited Tier One Remote Support — No caps, no hourly billing for remote sessions

Priority Scheduling — Preferred scheduling for all onsite visits

Onsite service: $200 for the first hour and $175 for each additional hour

Feature	Pay-As-You-Go	Premium	Enhanced
Monthly fee	$0	$59	$109
24/7 live support	—	Included	Included
Unlimited Tier 1 remote support	—	Included	Included
Proactive system monitoring	—	—	Included
Priority onsite scheduling	—	—	Included
Onsite labor	Standard rate	Standard rate	Standard rate

*Monthly fees are due within thirty (30) days of the billing date. Credit card payments carry a 3% service fee. Accounts more than thirty (30) days past due are subject to suspension. All plans are month-to-month with no long-term contract — cancel anytime with thirty (30) days' written notice.